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Our Answers
FAQ
How much does it cost?
Typically we charge approximately $100 to $300 for the set of products you initially take home. Most of the products last you quite a long time. The active product is put in smaller containers as these will be strengthened at different points in your treatment plan. We charge $125 for Acne Treatments. It typically takes about six treatments over a 3-month period of time to see results. At your first appointment, we offer packages starting at $95 for Bi-weekly treatments. If you come in for a consultation only, the cost is $75. If you come in for a treatment and consultation, which is what most people do, the cost is $125.
How long will an appointment take?
The first appointment is scheduled for about 1 ½ hour and subsequent appointments for 45-60 minutes. When your skin starts to get clearer and there are fewer extractions to do, treatments will take less and less time.
What is going to happen in the appointment?
It depends on whether you book just a consultation with us OR if you book a consultation and treatment together. This is what to expect from your first appointment. We will:
- Analyze your skin and your acne.
- Teach you everything you need to know about acne including information regarding products and diet, medications etc.
- Take preliminary pictures.
- Test your skin for sensitivities.
- Recommend the best products for your skin and acne and show you exactly how to use the products.
- Perform an acne treatment (if booked), which includes exfoliation and extractions.
What are treatments like?
We either perform a very mild chemical peel on your skin or gentle enzyme treatment. The esthetician will determine which of these is most appropriate for your skin. Generally speaking, neither of these are uncomfortable or will make your skin visibly peel or there might be some flaking. We will also perform extractions of your acne.
Do extractions hurt?
For most people, there is slight discomfort but it’s very tolerable.
Why do I need extractions?
It’s the fastest way to get clear – we extract the current lesions out and your home care products prevent the new acne lesions from forming. It takes up to 90 days for acne to form and come to the surface, so in the three months that we are working with you, you will have some breakouts. These are just old lesions coming to the surface that we extract every two weeks.
Are products safe to use while pregnant or breastfeeding?
Most products and treatments are pregnancy safe. Notify your esthetician if trying to conceive, pregnant, or breastfeeding for a full list of products and treatments to avoid and/or to be approved by your physician.
Is animal testing conducted on any products?
Absolutely not, Healing Nature Skincare does not affiliate with any companies that conduct animal testing.
How do I know what products are needed for my skin?
We recommend having a skin consultation prior to purchasing any products to ensure you are using products targeted to your specific skin needs for the best results.
Why is a consultation recommended before purchasing products?
The beginning of beautiful skin starts with an expert skin diagnosis. Often the reason you may not be getting results is that you are not using the right products for your skin's individual needs. When you purchase products, if you haven’t had a thorough diagnosis you are simply guessing! Guessing what you think you need versus knowing for certain is when you have a winning combination of products and trusted guidance.
Is It normal to break out when starting new products?
Yes, sometimes you can. Anything that increases exfoliation of the skin has the potential to bring out existing congestion to the surface. This does not last long.
Are all products acne safe?
Yes, Healing Nature Skincare is committed to providing 100% Acne-Safe products and Treatments.
Can I change my order after it’s been placed?
Due to the quick turnaround time in packing orders, we are unable to alter order or shipping details once they have been placed. Please ensure all delivery details and items are correct before making payment. If you need to cancel your order please call us immediately at 1-737-293-6141 and we will do our best to assist, however, we can not make any guarantees.
I’m missing items from my order. What should I do?
If there are any issues with your order please contact us with your order number notifying us of the issue. Please ensure all issues are reported within 72 hours after delivery.
My items arrived damaged. What should I do?
If your products have arrived damaged please retain all packing materials and products. Please email us at lea@healingnatureskincare.com with your order number and photos of the packaging and contents that are damaged. Please notify us of all issues with your order 72 hours after delivery.